Shipping
Shipping within the Netherlands € 5.95, free from 150.00 euros. When in Sale it is free shipping from 300 euros.
Shipping to Belgium and Germany €8.95 from € 250.00 free.
Shipping to Austria, Denmark, France, Italy, Portugal, Spain and United Kingdom € 14.95 free from € 300.00.
Shipping within 1-2 business days.
The package will be sent by Postnl or DHL.
RETURNS
Still not quite to your liking? Please contact us at [email protected]
You can view the item for 14 days. This means that we must receive the item back within 14 days of delivery. For sale items this is 8 days, sale items with a 60% discount or more cannot be returned. The return costs are for your own account and must include sufficient postage. Item(s) are unused, unwashed and undamaged. If your order amount is less than € 250,00 after returning, we will still charge you the shipping costs.
Is a shipment damaged upon receipt? Please let us know within 24 hours and we will provide a suitable solution.
Returns remain the responsibility of the sender until actual receipt.
Send your package neatly packaged to:
Jack & Zo.
Plein 1940 177
3925 JM Scherpenzeel
You will receive the return payment within 14 days. You will receive store credit for sale returns.
GIFT
Do you want it wrapped or sent directly as a gift to the recipient? Indicate in the comments that it is a gift and for what occasion and we will wrap it nicely for you.